Dear Katherine and Mei,

Thanks for this presentation!

it highlights how continuous quality improvement can be done during care delivery. As a professional, this has made me more aware about the use of audit to improve service delivery. simple interventions like workshops, group and one on ones are some of the tools i can use to improve service delivery.

Well done!

Ludo

Universal health care is only possible we can integrate palliative care with all medical care

Congratulations on improving the the quality of care and reaching your benchmarks. The stepped education approach seems very effective and inspiring for others